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loriarutkowski

  24 months ago

help!
Closed

I am not getting any response from Toluna when I request help. I am not getting any surveys and/or they error out. Anyone else having issues?
Reply

TolunaTeam

  24 months ago
Hi there! If you reached out to our support team, be patient, they will respond. In the meantime, do you have your profile surveys up to date & completely filled out? By doing them, you also earn points along the way. Every 6 months you have to update them. Please reach out with any questions in the meantime :-)
0 comments

lynhinds62

  24 months ago
They did recently respond to a question I had but it took like three or four days i think.
0 comments

lynhinds62

  24 months ago
I am constantly getting errored out by Survey Router when it is almost to the end or the end, so i never know if the survey was finished or not.
0 comments

CHRISSIEEE

  24 months ago
Many are having this issue. I believe they are coming. They will respond
0 comments

E4133569

  24 months ago
not too many surveys
0 comments

gmknoah

  24 months ago
Yes. Iam having those same issues and considerable more often since the new year.
0 comments

BabyKay435

  24 months ago
Same here!! I received an email about completing activies to earn extra points and for the first activity I have to start two surveys between 1/8-1/9/2020. So, that's basically gonna be impossible without any surveys on my dashboard.
1 comments

AleDel10

  24 months ago
Oops meant to say I don’t rely on surveys anymore at least here on Toluna.
0 comments

AleDel10

  24 months ago
Same here and I don’t relay on them anymore, but the 15 points surveys are a bonus I really like! Hope Toluna keeps those coming!
0 comments

abombaci

  24 months ago
I haven't received any survey either in the last 5 - 6 days for some reason. Wondering if they're remodeling, on vacation or something wrong with my account or something. Only surveys I see on there are the 15 pointers but no major surveys or survey invitations lately!
0 comments
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